Client Rights and Service Standards
The national minimum rights and service standards clients can expect when receiving Restitute support.
Supporting resource
The national minimum rights and service standards clients can expect when receiving Restitute support
Using this document
Every client must be given access to the current Client Rights and Service Standards. It explains what clients can expect from Restitute support, how information is handled, contact and urgent-help arrangements, and how to raise a concern or complaint.
The controlled public version is held on Restitute’s website. Use the link below rather than saving or circulating a separate local copy, so clients receive the current version.